Port & Canal Agency
24/7

Lucky Dolphin offers a full range of professional agency services, from port calls and freight forwarding to Suez Canal transit, chartering, protective representation, and ship support logistics. We serve ship owners, charterers, operators, and traders with reliability and efficiency 24/7.

SHIPPING AGENCY SERVICES

Your trusted partner for canal transits, port calls, and shipping operations

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Our core shipping agency services

Complete Shipping Agency & Canal Transit Solutions

Four integrated service streams covering Suez Canal transit, protective representation, port husbandry, and compliance support — delivered end-to-end by our operations team.

Suez Canal Transit Assistance

  • proforma da preparation
  • northbound & southbound guides
  • circular & traffic updates
  • free rebate tools

Protective Agency Services

  • cargo claims handling
  • draft & tally surveys
  • on/off hire supervision
  • vessel representation

Marine Consultation & Compliance

  • canal documentation review
  • regulatory compliance advice
  • pre-arrival coordination

Husbandry & Port Coordination

  • crew change support
  • cash to master (CTM/XMTC)
  • medical assistance
  • launch services
Our Core Shipping Agency Services

Complete Shipping Agency & Canal Transit Solutions

Four integrated service streams covering Suez Canal transit, protective representation, port husbandry, and compliance support — delivered end-to-end by our operations team.

01

Suez Canal Transit Assistance

  • Proforma DA preparation
  • Northbound & Southbound guides
  • Circular & traffic updates
  • Free rebate tools
02

Protective Agency Services

  • Cargo claims handling
  • Draft & tally surveys
  • On/Off hire supervision
  • Vessel representation
03

Husbandry & Port Coordination

  • Crew change support
  • Cash to Master (CTM/XMTC)
  • Medical assistance
  • Launch services
04

Marine Consultation & Compliance

  • Canal documentation review
  • Regulatory compliance advice
  • Pre-arrival coordination
Explore Full Transit Process
Protective Agency & Husbandry Services

Port Representation

& Vessel Support Across Egyptian Ports

We safeguard your vessel interests during port calls with complete protective agency and husbandry coordination.

Protective Agency
Includes:

  • ✓ Cargo release vs B/L
  • ✓ Damage reporting
  • ✓ Claims handling

Protective Agency
Includes:

  • ✓ Draft survey coordination
  • ✓ Tally supervision
  • ✓ Rejected cargo follow-up

Husbandry
Services Include:

  • ✓ Meet & Greet
  • ✓ Crew changes & Repatriation
  • ✓ Medical assistance

Husbandry
Services Include :

  • ✓ Spare parts handling
  • ✓ Bunker coordination
  • ✓ Cash to master
SUEZ CANAL TRANSIT SERVICES

Professional Suez Canal Transit Agent – Northbound & Southbound

01
What We Handle:

✓ Proforma DA Assistance

Accurate cost breakdown before arrival.

02

✓ Required Documents Review

We verify all onboard certificates including:

  • Suez Canal Special Tonnage Certificate
  • Registry & Classification Certificates
  • Cargo Manifests & Bills of Lading
  • Navigability & Ballast Declarations
03

✓ Tug & Mooring Requirements

  • Escort tug rules
  • Mooring boat coordination
  • Canal projector compliance
04

✓ Special Vessel Conditions

  • VLC / ULCC approvals
  • Cement carriers inspection
  • Deck cargo visibility rules
  • Container tariff reductions
Why Choose Lucky Dolphin?
  • Reduce delays & extra dues
  • Expert convoy coordination
  • 24/7 real-time operational support
  • Full compliance with SCA regulations

IMPORTANT GUIDELINES & ETA COORDINATION

INCLUDE IN YOUR ETA NOTICE

INCLUDE IN YOUR
ETA NOTICE

vessel name • imo number • dwt / grt / scgrt • flag • cta • direction (north / south) • contact us

ETA
NOTICE REQUI
REMENTS

PLEASE NOTIFY US AT: 7 / 5 / 3 / 72 / 48 / 24 / 12 HOURS PRIOR TO ARRIVAL

MASTER GUIDELINES & ETA
NOTICE REQUIREMENTS

IMPORTANT NOTICES: ✓ DO NOT SIGN INVOICES FOR UNRENDERED SERVICES ✓ VERIFY VOUCHERS BEFORE SIGNING ✓ KEEP COPIES ONBOARD ✓ DECLARE SPIRITS & CIGARETTES BEFORE ARRIVAL

SECTION 5: IMPORTANT GUIDELINES & ETA COORDINATION

Master Guidelines & ETA Notice Requirements

Important Notices: ✓ Do not sign invoices for unrendered services ✓ Verify vouchers before signing ✓ Keep copies onboard ✓ Declare spirits & cigarettes before arrival

PROTECTIVE AGENCY & HUSBANDRY SERVICES

Port Representation & Vessel Support Across Egyptian Ports

We safeguard your vessel interests during port calls with complete protective agency and husbandry coordination.

Protective Agency Includes:

✓ Cargo release vs B/L
✓ Damage reporting
✓ Claims handling

01

Protective Agency Includes:

✓ Draft survey coordination
✓ Tally supervision
✓ Rejected cargo follow-up

02

Husbandry Services Include:

✓ Meet & Greet
✓ Crew changes & repatriation
✓ Medical assistance

03

Husbandry Services Include:

✓ Spare parts handling
✓ Bunker coordination
✓ Cash to Master

04

HOW WE WORK

Marine Supply & Chandlery

Ship chandlery, deck, engine, cabin, electrical & safety stores—sourced, approved, and delivered onboard under controlled workflows.